Amazon Contact Number: 0800 496 1081

Phone Amazon UK free of charge by calling their freephone contact number 0800 496 1081 from any landline or mobile phone.

Any enquiries about your Amazon order such as if it hasn’t arrived on time, you would like a refund or is damaged/defective should be directed to this number as it isthe main customer service phone number for all of Amazon’s digital services, including Amazon Prime, music downloads, video, games & software and audiobooks.

As they are an internet-only retailer Amazon has relatively few phone numbers, instead they recommend that you fill out a contact form on their dedicated contact website for them to call you back. You can also write to Amazon with your customer service enquiry by sending your letter to their official postal address:

Amazon Customer Services,
1-9 The Grove,
SL1 1QP,
United Kingdom.

Amazon has a separate international phone number +44 207 084 7911 if you want to contact Amazon UK customer services from overseas. Please be aware that calling this international Amazon helpline will normally cost more than equivalent UK-UK phone calls and will depend on which country you are calling from.

Amazon Kindle – 0800 496 2449

Contact advisors for Amazon Kindle by calling their freephone phone number 0800 496 2449 for technical support with your Kindle E-reader, app or Kindle Fire tablet. 0800 496 2449 is also the troubleshooting helpline for Kindle Books and magazine subscriptions, therefore if you are having trouble downloading an E-book or an E-book that you have paid for is not showing up on your account then please call this helpline.

If you are having technical difficulties with your Kindle device or download whilst abroad please phone the international kindle helpline +44 203 356 6212, please note this will cost more than making a UK local call to Amazon Kindle and the precise call charge will depend on the exact country you are calling Amazon from.

Amazon Complaints – 0207 084 7911

Contact Amazon to make a complaint by calling their London head office phone number 0207 084 7911. You can either call this head office number directly or first phone their main customer service helpline 0800 496 1081 or the official kindle contact number 0800 496 2449. Calling Amazon’s head office contact number 0207 084 7911 will cost the same rate as calls to other UK 01 and 02 area code phone numbers. You can also send your complaints directly to Amazon’s head office by post using the address mentioned earlier.

Amazon UK Department Phone Number
Amazon Customer Services 0800 496 1081
Amazon Kindle 0800 496 2449
Complaints to Amazon Head Office 0207 084 7911