DVLA Contact Number: 0300 790 6801

Contact the DVLA on their customer service phone number 0300 790 6801, where all enquiries about driving licenses and vehicle tax are handled.

The Driver and Vehicle Licensing Agency (DVLA) is the executive branch of the UK government responsible for testing drivers and vehicles for road worthiness and safety. They have the power to issue licences to drivers and vehicles that pass their test and inspection and they also have the power to revoke said licences if necessary to protect the lives of everyone using the road. Aside from their power to license, they are also responsible for the collection of driver or vehicle related taxes levied.

If you have questions regarding the services of DVLA, you can first browse the FAQs here: https://www.gov.uk/browse/driving

Maybe you will be able to find the answers to your questions here. If, instead, you wish to contact them directly, then the DVLA sets some categories or circumstances with which you can contact them about. The following are the reasons that DVLA says are acceptable for you to contact them:

  • SORN and vehicular tax
  • V5C – Vehicle Registration Certification
  • Driver Licence (Application and enquiries)
  • Driver Check Service
  • Complaints about their service or their department

If you live in Swansea and you want to contact them regarding your driving license or vehicle registration, then you can contact them at +44 300 790 6801. You can also visit them at:

Long View Rd,
West Glamorgan,
SA6 7JL,
United Kingdom.

You can also use their contact form at: www.gov.uk/contact-the-dvla

Or you can phone the DVLA on this number 0300 790 6801.

If you have vehicle or vehicle registration related queries, then you can call the DVLA on 0300 790 6802 or visit www.gov.uk/contact-the-dvla.

If you want to purchase personalized registrations, then you can contact them at 0300 123 0883. Their lines are open from 8am-4:30pm.

You can also email the DVLA by filling in this contact form here: https://emaildvla.direct.gov.uk/emaildvla/cegemail/dvla/en/vehicle_7.html

You can also send the DVLA some post at:

DVLA Personalised Registrations
SA99 1DN,
United Kingdom.


You can contact the DVLA directly via their official vehicle enquiries phone number 0300 790 6802 to get your car tax, or call their driving licence helpline 0300 790 6801 to apply for a provisional licence.

The Driving & Vehicle Licensing Agency (DVLA) is the UK governmental body which oversees the database of all the driving licences registered in the country, additionally they oversee all vehicle tax collection and registration across Great Britain. You should call their vehicle enquiries helpline 0300 790 6802 to get your vehicle tax and to notify them that you have over-paid in order to get a refund. By contrast you can also call this helpline if you would like to register your vehicle as off-the-road by making a Statutory Off Road Notification (SORN), meaning you no longer have to pay tax on that car. This is also the main contact number for vehicle registration, therefore if you would like to place a personalised number plate on your car you must phone the DVLA in order to legally update your registration. Similarly if you need a new log book (V5C certificate) for your vehicle you can call them in order to get a replacement sent out to you.

Calls to the DVLA vehicle helpline 0300 790 6802 are charged at the same rate as calls to local geographic numbers such as 01 and 02 numbers. Although this is not an 0800 freephone number these calls may be free of charge if you have inclusive minutes as part of your tariff however please check with your landline or mobile provider to confirm this. You can phone this number from 8am-7pm Monday-Friday and 8am-2pm Saturday so please be aware that you won’t be able to contact them on a Sunday.

Driving licence enquiries – 0300 790 6801

Phone the DVLA on their official contact number 0300 790 6801 to apply for your first provisional driving licence. Alternatively if you are an existing licence-holder you should call this number to report your document as lost or stolen in order to get a replacement sent out to you as quickly as possible. Additionally if you have any enquiries about your licence including what penalty points will apply for certain offences such as speeding.

DVLA Driver Check – 0906 139 3837

Contact the DVLA to check an employee’s driving licence information by calling their Driver Check helpline 0906 139 3837, where you can get details of their record including if they have any penalty points or suspensions applied to them. Please note that you must get the permission of your employee before you use this service and that this is a premium rate phone number which is currently charged at 51p per minute.

Important DVLA contact numbers

DVLA department Phone number
Vehicle enquiries – including tax, registration plates and SORN 0300 790 6802
Driving licence enquiries 0300 790 6801
DVLA Driver Check 0906 139 3837
Medical enquiries 0300 790 6806
Welsh language enquiries (DVLA – ymholiadau yn y Gymraeg) 0300 790 6819

Write to the DVLA

Although they do not have a specific email address you can still email the DVLA by filling out an online contact form from their official UK website. Alternatively you can send your written enquiries to them via the use of one of their postal addresses below according to which department is most relevant for your queries.

Vehicle enquiries postal address
Vehicle Customer Services,
SA99 1AR,
United Kingdom.
Write to the DVLA about your driving licence
Drivers Customer Services,
Correspondence Team,
SA6 7JL,
United Kingdom.
Medical enquiries postal address
Drivers’ Medical Enquiries,
SA99 1TU,
United Kingdom.