EDF Energy Contact Number: 0800 056 7777

Phone EDF Energy for free by calling their freephone contact number 0800 056 7777 to query your gas and electricity bills, where you can also submit meter readings and switch from another supplier to one of their tariffs.

EDF Energy is one of the ‘big six’ suppliers operating in the United Kingdom as they supply over 5.7 million customers with their gas and electricity which they generate from a mixture of coal, wind and nuclear power stations. You can phone their customer service phone number 0800 056 7777 for free to enquire about your prepayment meter or Smart credit meter, where you can also submit readings to ensure your bills are accurate as they aren’t estimated. Furthermore if you would like full details about the prices that apply to each of their pay-as-you-go and direct debit tariffs you can call their personable customer care staff to check if you are able to get a cheaper deal for your energy.

As a freephone number 0800 056 7777 is free to call from any UK landline or mobile phone, however please be aware that calls from payphones may still incur a charge or may not be accepted. Lines are open 8am-8pm Monday-Friday and 8am-2pm Saturday, so you will not be able to contact EDF Energy using this helpline on a Sunday as well as some UK bank holidays.

Pay your EDF Energy bills – 0800 015 1736

Contact EDF Energy for free by calling their automated freephone number 0800 015 1736 to pay your gas and electricity bills over the telephone. This helpline is operated 24 hours a day, seven days a week so please do not hesitate to call them to pay off any outstanding debts. You can also call this number to check the balance on your energy account so you know exactly how much to pay and when each payment is due by.

Switch your energy supplier – 0800 096 4063

Call EDF Energy on their freephone contact number 0800 096 4063 for free to switch from your existing supplier in order to get your gas and electricity from them. Additionally you can also phone their friendly staff to find out their latest tariff prices and to calculate how much your energy bills would cost if you switched to them.

EDF Energy phone numbers – in short

EDF Energy department Contact Number
Customer services (UK) 0800 056 7777
Customer services (international) +44 113 820 7117
Prepayment meter enquiries 0800 015 1733
Pay your energy bills 0800 015 1736
Set up and manage a direct debit 0800 096 2260
Switch to EDF 0800 096 4063
Fixed-rate tariff enquiries 0800 096 7355
Accessibility helpline 0800 269 450
Complaints 0800 051 1643
Gas emergencies 0800 111 999
Electricity emergencies 0800 096 9000
EDF Energy Business – customer services (UK) 0800 096 2255
EDF Energy Business – customer services (international) +44 113 820 7118
EDF Energy Business – new customers 0800 015 9097
EDF Energy Business – moving premises 0800 404 7413
EDF Energy Business – meter readings 0800 404 7421
EDF commercial customers – general enquiries (7p/min + access charge) 0845 366 3664 (for 7p/minute + access charge)
EDF commercial customers – quotes 0800 328 9030
EDF commercial customers – revenue management (7p/min + access charge) 0845 302 7337 (for 7p/minute + access charge)
EDF commercial customers – retail enquiries (7p/min + access charge) 0845 300 8134 (for 7p/minute + access charge)
EDF commercial customers – housing & public sector queries (7p/min + access charge) 0845 300 6950 (for 7p/minute + access charge)
EDF commercial customers – telecoms (7p/min + access charge) 0845 300 9134
EDF commercial customers – third-party intermediaries (7p/min + access charge) 0845 300 4811 (for 7p/minute + access charge)