H&M Contact Number: 0344 736 9000

Phone the H&M customer service team on their telephone helpline number 0344 736 9000 to organise a return for clothing items, to query a payment or to track your clothes delivery.

H&M are one of the most well-known clothing retailers in the United Kingdom, with over 250 stores in the country. They are highly regarded for selling fashionable clothes at excellent prices, with a full range including suits, footwear and accessories.

H&M Contact Numbers

You can contact H&M customer service advisors over the phone by calling their local-rate number 0344 736 9000 to make a general enquiry about their clothing range and their prices, where you can also arrange a refund for an item you have previously purchased from them. You can also get in touch with them by calling this helpline if you want to make a query about an in-store or online payment in the event that you think you’ve been overcharged. Additionally you can call them on 0344 736 9000 to track an online order that you have made or to enquire where your order is in the event that it hasn’t turned up on the date it was due to arrive.

Alternatively if you have a complaint about a H&M store or an item that you purchased from them you should call their London head office directly on 0207 323 2211 to lodge an official complaint. You should also phone this number if you have applied for a job with them and you would like an update on its progress.

Email H&M

H&M are aware of the fact that some people may have busy schedules that prevent them from being on the phone for long periods of time, therefore they have an official email address customerservice.uk@hm.com where you can enquire about an item of clothing that you bought and get their size guidelines. You can also fill out an online contact form on their website www2.hm.com/en_gb/customer-service/contact.html where you can enquire about delivery and returns in the UK as well as any of their international offices, so please use this service if you have bought clothes from H&M whilst on holiday or if you are based outside the country.

Write to H&M

It is normally far quicker to send your general enquiries and clothing-related queries to H&M by phone & email, but if you would still prefer to write to them you should use their official postal address below, where you can also send documents such as receipts to support your refund claim.

H & M Hennes & Mauritz Ltd – Customer Services,
1st Floor,
25 Argyll Street,
W1F 7TS,
United Kingdom.

Social Media

In recent years social media has become an increasingly important way for customers to contact their favourite companies, and likewise for these businesses to promote their services and products. If you would like to contact H&M via social media you can send a tweet to their dedicated customer service Twitter account twitter.com/hm_custserv or you can see their latest styles on their Facebook page www.facebook.com/hm.