NatWest Contact Number – 03457 888 444

Call NatWest on their UK telephone number for general enquiries 03457 888 444 to contact a customer services representative for discussions about the bank’s current accounts or insurance products.

About NatWest

NatWest is a UK commercial bank that has been part of the Royal Bank of Scotland Group since 2000. NatWest is known as one of the UK’s ‘big four clearing banks’ as it offers banking services across a network of over 1400 branches around the country while serving over 7.5 million personal customers and 850,000 small business accounts.

Telephone Banking and General Enquiries – 03457 888 444

Call NatWest UK’s general enquiries helpline 03457 888 444 to discuss your bank account or any other products with a representative. For instance the NatWest customer service representative is able to detail the subscription costs for each of the bank’s current accounts such as the ‘Gold Account’ or private banking services. Furthermore if you would like to make simple account transactions over the telephone then the NatWest representative can assist with checking balances or even making money transfers while also helping to set up direct debit payments. Alternatively if you require assistance with your NatWest Internet banking account or mobile phone app then the representative will be able to help reset your security questions or log in details so you can check your online balance.

Callers can report a lost or stolen card using the NatWest general enquiries helpline but may be directed to a specialist department to do so. Furthermore as NatWest operates a range of contact numbers, the general enquiries advisor may offer some feedback on queries relating to specialist products such mortgages or joint accounts but would forward you to the relevant department for detailed advice.

NatWest UK’s general enquiries helpline is open 24 hours a day, 7 days a week meaning that you can call at any time. However you will not be able to contact a NatWest Representative for free as the general enquiries helpline operates a ‘03’ number meaning that all calls are charged the standard local per-minute rate.

NatWest Personal Loans – 0800 200 400

Call NatWest UK’s freephone personal loans helpline 0800 200 400 to speak to an advisor about the application processes for the bank’s credit products. For instance the NatWest advisor will offer a loan calculator service to give you a repayments estimate based on the total amount you wish to borrow over an agreed period of time. Callers to NatWest’s freephone loans helpline can also receive detailed information on either monthly interest rates or APR based on how much you would like to borrow and what the money is intended for.

As the NatWest personal loans helpline operates a 0800 freephone number all calls are completely free of charge from both landlines and mobiles regardless of your network or service provider. The opening hours for NatWest personal loans helpline are 8am-8pm Monday to Friday and 9am-3pm Saturdays.

NatWest Insurance Team – 0800 051 5450

Call NatWest UK’s freephone insurance enquiries helpline 0800 051 5450 to speak to a specialist about the bank’s home and phone protection policies. For instance callers can ask the NatWest representative for a quote for the cost of both mobile phone insurance and home insurance but the latter depends on factors such as the size of your property. Alternatively the NatWest insurance representative can discuss the claims process following an incident to an item protected by any of the bank’s policies. Therefore callers are able to ask the NatWest insurance team for over the phone guidance when they are filling our their claims application form.

The NatWest insurance helpline operates a freephone 0800 number meaning that all calls are completely free of charge from both landlines and mobiles. If you would like to contact a NatWest insurance representative then the helpline is open for call from 8am-8pm Monday to Friday and 9am-5pm Saturdays.

All NatWest Contact Numbers Together

NatWest Department UK Contact Number Opening Hours
NatWest Emergency Helpline 0800 011 3312 24 hours a day, 7 days a week
NatWest Overseas Emergency Helpline +44 131 3397 609 24 hours a day, 7 days a week
Lost or Stolen Card Helpline 0370 600 0459 24 hours a day, 7 days a week
Lost or Stolen Cards from Overseas +44 1268 500 813 24 hours a day, 7 days a week
Reporting Fraud for Current Accounts 0800 161 5149 8am-10pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday
Reporting Fraud for Current Accounts from Abroad 0044 125 230 8047 8am-10pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday
Reporting Fraud for Business Accounts 0345 300 3986 8am-10pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday
Reporting Fraud for Business Accounts from Abroad 0044 125 230 8047 24 hours a day, 7 days a week
Reporting Fraud for Credit Cards 0800 161 5153 24 hours a day, 7 days a week
Reporting Fraud for Credit Cards from Abroad 0044 126 850 8020 24 hours a day, 7 days a week
Reporting Fraud for Business Cards 0345 300 4350 24 hours a day, 7 days a week
Reporting Fraud for Business Cards from Abroad 0044 1268 508 020 24 hours a day, 7 days a week
Telephone Banking and General Enquiries 03457 888 444 24 hours a day, 7 days a week
Telephone Banking and General Enquiries from Abroad +44 3457 888 444 24 hours a day, 7 days a week
Classic Credit Card Enquiries 0370 333 9091 24 hours a day, 7 days a week
Classic Credit Card Enquiries from Abroad +44 1268 508 018 24 hours a day, 7 days a week
Gold Credit Card Customers 0370 333 1993 24 hours a day, 7 days a week
Private Banking & Platinum Credit Cards Customers 0370 909 3715 24 hours a day, 7 days a week
Private Banking & Platinum Credit Cards Customers from Abroad +44 1268 508 018 24 hours a day, 7 days a week
Customers with Private Banking Managers 0333 202 3330 24 hours a day, 7 days a week
Customers without Private Banking Managers 03457 888 444 24 hours a day, 7 days a week
Customers without Private Banking Managers from Abroad +44 3457 888 444 24 hours a day, 7 days a week
Business Customers 03457 11 44 77 24 hours a day, 7 days a week
Business Customers from Abroad +44 8705 11 44 77 24 hours a day, 7 days a week
NatWest Insurance Team 0800 051 5450 8am-8pm Monday to Friday, 9am-5pm Saturdays and Bank Holidays
General Mortgage Queries 0345 302 0190 8am-8pm Monday to Friday, 9am-5pm Saturdays
Existing Mortgage Queries 0800 092 9585 8am-8pm Monday to Friday, 9am-5pm Saturdays
Existing Mortgage Queries from Abroad +44 121 629 0739 8am-8pm Monday to Friday, 9am-5pm Saturdays
Mortgage Outbound Customer Care Team 0800 151 2572 12pm-8pm Monday to Friday, 10am-5pm Saturday
Personal Loans 0800 200 400 8am-8pm Monday to Friday, 9am-3pm Saturdays
Existing Loans 0345 366 5502 8am-8pm Monday to Friday, 9am-3pm Saturdays
Membership Services & MyRewards – Silver Accounts 0345 601 5219 8am-8pm Monday to Friday, 9am-3pm Saturdays
Membership Services & MyRewards – Silver Accounts – from Abroad +44 2392 664 912 8am-8pm Monday to Friday, 9am-3pm Saturdays
Membership Services & MyRewards – Platinum Accounts 0345 609 0453 8am-8pm Monday to Friday, 9am-3pm Saturdays
Membership Services & MyRewards – Platinum Accounts from Abroad +44 2392 668 650 8am-8pm Monday to Friday, 9am-3pm Saturdays
Membership Services & MyRewards – Black Accounts 0345 601 7188 8am-10pm Monday to Sunday
Membership Services & MyRewards – Black Accounts from Abroad +44 2392 660 340 8am-10pm Monday to Sunday
Bereavement Helpline 0800 161 5903 8am-6pm Monday to Friday, 9am-1pm Saturdays
Bereavement Helpline from Abroad +44 1204 684 658 8am-6pm Monday to Friday, 9am-1pm Saturdays
Money Worries & Financial Difficulties Helpline 0800 161 5921 9am-5pm Monday to Friday, 9am-2pm Saturdays
Money Worries & Financial Difficulties Helpline – Local Rate Number 0345 301 5449 9am-5pm Monday to Friday, 9am-2pm Saturdays

Other Ways to Contact NatWest

Online Support Centre

NatWest customers who are active online can make a complaint or receive support for any of their banking queries when using the WebChat or online contact form found at the NatWest Support Centre.