Call Ovo Energy for free by dialling their freephone contact number 0800 5999 440 for their tariff prices, to report a gas emergency and to upgrade to a smart meter to monitor your electricity usage.
Customer services – 0800 5999 440
Contact Ovo Energy customer services for free by calling their freephone number 0800 5999 440 for their latest gas and electricity prices, where you can also upgrade from a pay-as-you-go tariff to a monthly direct debit account. Therefore if you are uncertain of a charge which has been applied to your energy bill you can call this helpline to dispute this. Similarly you can phone their customer care department to submit accurate meter readings to avoid excess charges which may be applied due to estimated rates of usage. By contrast if you would like a smart meter fitted to your property which will automatically update your account you can call this helpline for a quote. Finally if you are moving home you can contact their customer service team to either transfer your energy supply to your new address or to cancel your account.
Lines are open from 8am-8pm Monday-Friday and 9am-5pm Saturday although there may be closures on bank holidays. Calls are free of charge from all UK landline and mobile handsets, nor will you lose any inclusive minutes whilst phoning their freephone helpline.
Gas emergency helpline – 0800 111 999
Contact the national gas emergency helpline on their freephone number 0800 111 999 to report a leak in your property. Therefore if you smell gas or a carbon monoxide alarm has been activated you should evacuate your home immediately and request assistance. If possible you should turn off your gas supply as the mains and open doors & windows to allow the fumes to dissipate. This is a nationwide service which can be used by all residents, regardless of whether they are an Ovo Energy customer.
Ovo Energy phone numbers
|Customer services||0800 5999 440|
|Ovo Energy international helpline||+441179 303 100|
|Pay as you go tariffs||0800 358 3523|
|National gas emergency helpline||0800 111 999|
|Emergency power cut helpline||105|
Write to Ovo Energy
Customers may also write to Ovo Energy customer services by sending letters directly to their Bristol head office address: