It’s easy to contact Virgin Media over the phone – simply call 0843 504 7213 to get in touch with Virgin Media Customer Services now.
Virgin Media is one of UK’s top performing and fastest growing provider of mobile network, home phone, broadband internet and TV services. Ofcom has made it official by saying that Virgin Media has the fastest broadband service that’s available widely in the UK.They boast speeds of up to 19X the speed of regular broadband internet with the additional incentive of there being no cap. They even offer their broadband service separate from a phone line, which means that if you don’t want to subscribe to their phone line, then you don’t have to. Their interactive TV service is also one of the best being offered the UK complete with broadcast TV, TV on Demand and TV internet via the TiVo set-top box.
Contacting Virgin Media is easily done through their Help & Support page here: help.virginmedia.com. They offer their customers a comprehensive knowledge-base on their broadband, mobile, phone and TV services. They even have troubleshooting guides for more common issues.
You can also go on their online forums and particapte in discussion with the Virgin Media admins and the supportive community of subscribers here: community.virginmedia.com.
If however you want to correspond with them directly, you can go through their help page (help.virginmedia.com) and choose one of the choices under the “Choose a topic” tab and one subtopic under the “Tell us more tab”. The system will then give you a couple of pre-written solutions or give you the option to get in touch via chat or call.
Virgin Media also is very helpful to their potential customers when it comes to subscriptions. They offer help to customers of other service providers who want to transfer to the Virgin Media brand. If you are one of these individuals, you can contact them at this number 0800 064 3820 or visit store.virginmedia.com/switching.html for online support. You can even ask them to do a home visit so you can talk with their experts and inquire about their services one-on-one here: keepup.virginmedia.com/clicktovisit.
If you’re a business and interested in the services offered by Virgin Media, then you can visit their page for business customers for more detail here: www.virginmediabusiness.co.uk/business-types/business/products-and-bundles/.
For complaints, you can dial 150 on your Virgin mobile devices or Virgin Media Phone or 0345 454 1111 from any other network provider. You can also write to them at this address:
PO Box 333,